888 Casino Review

Five licences, but no licence numbers in the sources

CasinoGuru lists 5 regulators for 888 Casino: the Gibraltar Gambling Commissioner, the Malta Gaming Authority, the Alcohol and Gaming Commission of Ontario, the Romanian ONJN and Portugal's SRIJ. Licence numbers are not stated in the sources used here. CasinoGuru names the Evoke plc group as owner, the casino listing names Virtual Digital Services Limited as operating company, and the withdrawal policy names no company.

The homepage of 888casino.com carries a notice that the services are not offered in some locations, and it points existing customers to withdrawal policies for 3 products: 888casino, 888poker and 888sport. Access and withdrawal problems go to support@888.com; the restricted country list, support hours and support languages are not stated in the sources used here.

The $30,000 monthly instalment rule

The withdrawal policy lets the casino pay winnings from roulette, blackjack, video slots or any other casino game above $30,000 in instalments of up to $30,000 per calendar month. The policy writes the figure as £/€/$ and applies the US dollar equivalent to other currencies. The casino listing records the same ceiling, $30,000 per month. A single win of $90,000 would take 3 months to pay, and a win of $300,000 would take 10.

AskGamblers records e-wallets at 24 to 48 hours, cards at 1 to 7 days, bank transfers at 4 to 7 days and a pending period of 24 to 48 hours, with crypto not listed. A bank withdrawal then takes about 5 to 9 days from request to arrival, before any instalment is counted.

• Instalment size: up to $30,000 per calendar month
• Pending period: 24 to 48 hours (AskGamblers)
• Bank transfer: 4 to 7 days (AskGamblers)

A photo ID for the first withdrawal and 7 days to finish verification

The policy says members may be required to verify their identity before cash can be withdrawn, and that a copy of a current photo ID is required for the first withdrawal request. The photo page of a passport, driving licence or national ID must show name, photograph and signature. The policy also asks for the front and back of every card used to fund the account, with the middle 8 digits and the 3-digit security code hidden, and for proof of address such as a utility bill or credit card statement.

A pending withdrawal that lacks verification goes back to the bankroll, and if it is not returned at once the player has 7 days to finish verification before it is reversed. The casino can also ask the player to sign a list of previous deposits, and it may delay or stop a withdrawal until all outstanding deposits are finally approved.

Withdrawals follow the deposit method, and Mastercard cannot be paid out

A withdrawal is paid first to the method used for deposits, up to the member's transaction balance, which is built from deposits by Visa, Maestro, NETELLER, Skrill, PayPal and WebMoney less earlier withdrawals. The remainder goes to a chosen method: Visa, Maestro in random cases, NETELLER, Skrill, PayPal, WebMoney, a wire transfer or, for UK cards, BACS. A method unused for deposits in the last 12 months may no longer be offered, and withdrawals requested within 24 hours of a deposit on the same method may be combined.

The policy states that 888 is not permitted to pay withdrawals to MasterCard or Eurocard cards, so those deposits do not count toward the transaction balance. Visa payouts are blocked for cards issued in a list of 59 countries and territories, including Canada, Brazil, India, Ireland, Japan and Mexico. This conflicts with the casino listing, which shows Mastercard, Trustly and Pix among 13 withdrawal methods, next to 22 deposit methods in 4 currencies (EUR, GBP, USD, CAD). CasinoGuru counts 23 payment methods. The sources do not say which applies where.

Minimums of $15 and $20, and the conversion margin

The minimum wire transfer withdrawal is $20, €15, £15, 20 CAD, 150 SEK or 120 DKK. For Skrill, NETELLER, PayPal, UK credit cards via BACS, credit cards, debit cards and WebMoney the minimum is $15, €15, £15, 20 CAD, 150 SEK or 125 DKK. A request below the $15 or $20 minimum returns to the bankroll. When the withdrawal currency differs from the deposit currency, a daily bank rate applies and a special margin can be added to the mid-market rate.

An inactivity fee, a maximum win cap and bonus wagering figures are not stated in the sources used here.

Welcome headlines of $200, €1,000 and $100 for one brand

The headline offer depends on the market. The casino listing shows 100% up to $200, from the welcome offer page. AskGamblers lists 100% up to €1,000, 100% up to $100 on a first deposit, a $25 no deposit sign-up bonus and a reload of 30% up to $350 on the 2nd to 5th deposits. The sources do not say which applies in which market, and the bonus terms are not covered here.

CasinoGuru counts 67 providers for the casino; no studio list or sportsbook count appears in the sources used here.

Safety Index 7.7 against 1.3 stars from 3,094 reviews

CasinoGuru gives 888 Casino a Safety Index of 7.7, tier Above average, and records 88 complaints. The sources list no individual cases, so no amounts or outcomes are quoted. AskGamblers shows a CasinoRank of 1.1 and a player rating of 4.4 from 150 ratings. Trustpilot, for 888casino.com, shows 1.3 stars from 3,094 reviews. The scores point in opposite directions, and the sources do not explain why.

AskGamblers ticks 4 of 10 responsible gambling tools (deposit limit, self-exclusion, cool-off and a self-assessment test) and lists no wager limit, loss limit, time limit, reality check, withdrawal lock or self-exclusion register.

Who 888 Casino suits and who should look elsewhere

It suits players who deposit by Visa, NETELLER, Skrill or PayPal, because those methods receive the return withdrawal, who expect to take out less than $30,000 a month, and who can supply a photo ID, card copies and a proof of address before the first payout. Its 5 listed regulators and 67 providers back that up.

It is a poor fit for Mastercard users, for players in the 59 card-restricted countries, for anyone who wins above $30,000 and wants one payment, and for players who weigh a 1.3-star Trustpilot score from 3,094 reviews heavily.

Complaint history

The operator

Responsible gambling tools